Legal · Legal

Privacy Policy

Política de Privacidad

What we collect, why we collect it, and the choices you have. Plain language, in two languages.

Lo que recopilamos, por qué lo recopilamos, y las opciones que usted tiene.

Last updated · Mar 12, 2026

New Roots Health and its affiliated companies ("we," "us," "our") respect your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information in connection with your use of our sites and any interactions you have with us. By using our sites or services you consent to the collection and use of your information as set out in this policy.

New Roots Health respeta su privacidad. Esta política describe cómo recopilamos, usamos y divulgamos su información personal. Al usar nuestros servicios usted da su consentimiento.

  1. § 1

    Changes to This Privacy Policy

    This Privacy Policy is subject to change. We encourage you to review it frequently. If we make material changes, the revised policy will be posted with the date of revision. Continued use of our services after a change constitutes acceptance.

  2. § 2

    Personal Information We Collect

    We may collect the following categories of Personal Information:

    • Identifiers such as name, address, email address, and phone number.
    • Household, age, marital status, and immigration status relevant to your coverage request.
    • Income and household size used to determine subsidy eligibility (never SSN to start).
    • Language preference and preferred contact channel.
    • Internet and network information such as IP address, device identifiers, and browser type.
    • Inferences drawn from the above to match you with appropriate plans.
  3. § 3

    How We Collect Personal Information

    • Directly from you when you submit a quote request, contact form, or speak with an advisor.
    • Automatically from your device using cookies and similar technologies.
    • From our service providers, carrier partners, and publicly available sources.
  4. § 4

    How We Use Personal Information

    • To match you with bilingual licensed advisors and plan options.
    • To verify identity and eligibility for ACA, Medicaid, or CHIP guidance.
    • To respond to questions, complaints, and document requests in English or Spanish.
    • To improve our sites, content, and bilingual coverage education.
  5. § 5

    Sharing With Carriers and Marketing Partners

    We may share your information with licensed insurance carriers and the agencies listed on our marketing partners page so they can respond to your inquiry. Review our Terms for consent details.

  6. § 6

    Your Choices and Rights

    You can submit a privacy request — including opt-out, deletion, or correction — at our privacy request form, or by emailing legal@gethealthfinder.com.

  7. § 7

    Children's Privacy

    Our services are not directed to children under 13. Coverage questions about minors are handled through the household head's account.

  8. § 8

    Contact Us

    Questions? Email legal@gethealthfinder.com Mon–Sat 8a–8p CT.