About New Roots Health · Sobre Nosotros

A bilingual agency built around immigrant families.

Una agencia bilingüe construida para familias inmigrantes.

New Roots Health was founded because the people we love struggled to get clear answers about U.S. health insurance. We exist to translate the system — into your language, your context, and your story.

Fundamos New Roots Health porque las personas que amamos lucharon por obtener respuestas claras sobre el seguro de salud. Existimos para traducir el sistema — a su idioma, su contexto, su historia.

Our Mission · Nuestra Misión

Every immigrant family deserves a person who explains the system in their language.

Toda familia inmigrante merece una persona que explique el sistema en su idioma.

Health insurance in the United States is built on assumptions: that you grew up here, that English is the system's default, that you already know what a deductible is. Most immigrant families don't have those assumptions — and pay the price in confusion, missed enrollment windows, and surprise medical bills.

We started New Roots Health to break that pattern. Every advisor on our team is bilingual, every document is offered in both English and Spanish, and every conversation is paced for someone navigating both a new language and a new healthcare system at the same time.

Empezamos New Roots Health para romper ese patrón. Cada asesor es bilingüe, cada documento se ofrece en inglés y español, y cada conversación se adapta a alguien navegando un nuevo idioma y un nuevo sistema de salud al mismo tiempo.

Our Values · Nuestros Valores

Three principles, every conversation.

Tres principios, en cada conversación.

Bilingual by default
Bilingüe por defecto

Every advisor speaks English and Spanish fluently. Materials, calls, and follow-up — all in your language.

Cada asesor habla inglés y español.

Immigrant-led
Liderado por inmigrantes

Our team and leadership reflect the families we serve. We know the questions before they're asked.

Nuestro equipo refleja a las familias que servimos.

Privacy first
Privacidad primero

Your immigration information is never shared. We use it only to confirm coverage eligibility.

Su información migratoria nunca se comparte.

Milestones · Hitos

A short history.

Una historia breve.

  1. 2019
    Founded in Houston, TX
    Fundada en Houston, TX
  2. 2021
    Licensed in all 50 states
    Licenciada en los 50 estados
  3. 2023
    Bilingual advisor team grows to 24
    Equipo bilingüe crece a 24 asesores
  4. 2025
    Served 12,000+ immigrant households
    Más de 12,000 hogares atendidos
Leadership · Liderazgo

Built by people who lived this.

Construido por personas que vivieron esto.

Founder & CEO
Maria Reyes-Okonkwo
Inmigrante de México y Nigeria

Insurance agent for 14 years. Founded NRH after watching her own parents struggle through enrollment in 2018.

Head of Compliance
David Tran
Hijo de inmigrantes vietnamitas

Licensed in all 50 states. Ensures every advisor, document, and process meets state and federal standards.

Lead Bilingual Advisor
Carmen Delgado
Inmigrante de El Salvador

Bilingual advisor since 2014. Trains every new hire on the questions immigrant families actually ask.

Our impact · Nuestro impacto

Built one family at a time.

Construido familia por familia.

0+
Households enrolled
Hogares inscritos
0
Bilingual advisors
Asesores bilingües
0
States licensed
Estados con licencia
0%
Member satisfaction
Satisfacción del miembro